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Important Information

Service bulletins keep you up to date with worldwide events that might affect our high service standards.
The bad weather conditions and heavy snowfall in parts of Europe has impacted our operations with possible delays on some of our flights. We have put in place full contingency measures to minimize any service impact to our customers.
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Lately there have been several instances of attempted fraud, where certain individuals have tried to defraud members of the general public by illegitimately using the DHL brand in order to create credibility, for instance fraudulently collecting advance rent...
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The major winter storm which continues to move across Europe has impacted our operations in many locations, especially central and northern France and Germany.
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Due to current weather conditions in parts of Sweden we are unfortunately experiencing some delays in delivery and pick up of goods.
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Recent changes in Customs regulations in China have mandated new requirements in the export and import clearance process
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As a direct result of the attempt to conceal and ship explosive devices on board aircraft destined to the United States of America, the U.S. Department of Homeland Security has mandated immediate actions to increase airline cargo security for all inbound aircraft...
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